Refund / Cancellation Policy

Last updated: 31/01/2026

Thank you for choosing Revoo. We aim to provide a transparent and fair payment and refund process for all business owners using our paid listing services.

1. Nature of Service

Revoo offers paid business listing and promotional services on a digital platform. Once a listing is published or promoted, the service is considered delivered.

2. Eligibility for Refund

Refunds may be considered only under the following conditions:

  • Duplicate payment made by the user.
  • Payment deducted but listing not activated due to a technical error from our side.
  • Incorrect plan charged due to a system error.
  • Service not delivered as per the selected plan.
  • All refund requests must be raised within 7 days from the date of payment.

3. Non-Refundable Cases

No refunds will be provided in the following situations:

  • Change of mind after listing activation.
  • Dissatisfaction due to lack of leads, calls, or visibility.
  • Listing removal requested by the business owner.
  • Incorrect business information provided by the user.
  • Failure to read service details before making payment.

4. Partial Refunds

Partial refunds may be issued in exceptional cases where:

  • A paid service is partially delivered.
  • A technical issue prevents full utilization of the plan.
  • The refund amount will be calculated on a pro-rata basis, at the sole discretion of Revoo.

5. Refund Process

To request a refund, please contact us with the following details:

  • Registered business name.
  • Registered email or phone number.
  • Payment reference / transaction ID.
  • Reason for refund request

Email: [email protected]

6. Refund Timeline

Approved refunds will be processed within 7–10 working days

Refunds will be credited to the original payment method

Processing time may vary depending on banks or payment gateways

7. Payment Gateway Charges

Any payment gateway charges, taxes, or convenience fees are non-refundable and will be deducted from the refund amount.

8. Cancellation Policy

Once a paid listing is activated, it cannot be cancelled. Cancellation requests will not be eligible for refunds unless covered under Section 2.

9. Policy Updates

Revoo reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on the website.

10. Contact Us

For any questions related to refunds, please contact:
Email: support@revoo.co.in
Contact Us: revoo.co.in